Lord-Xanthor
New member
Amazon is on a bad run. I bought 2 more cameras, stationery ones that are hidden type, a UPS and had also bought a 12v 18 node power supply box and two 500 foot rolls of cable which is actually much easier and neater then trying to find outlets for 13 camera power supplies, and the ones that are 5v, I got step down transformers. The box they sent me which I got yesterday, was 4 node so their picking it up tomorrow. They resend me another that said 18 node in my order, but says 16 node in what they sent me and I was going to just accept what they sent me. 2 less wont kill me, as I'm already using 13, which leaves room for 3 more. That was until I opened the box to start setting things up. One, the spot where the lock goes, there is no lock. Theres a punch there where its supposed to go, but no lock. Figure its inside. I notice 3 screws on each side, I guess someone thought to make it harder for someone to break in? I don't know about you, but if I came across a camera box out in the open, I wouldn't bother to get inside, I would just cut the bloody cable. This box isn't meant to deter a thief, its bloody meant to deter the installer, I am almost willing to put money on it. The 9 screws aren't 9 screws at all. Took me 30 seconds to figure that out, mostly due to my poor eye sight. I went to remove one screw that isn't a screw and after getting no resistance, was starting to panic thinking I'm stripping it. Turns out, they bloody annoying things are punch rivets. I haven't seen these things since junior high metal shop. I call amazon because I was too pissed to type at the time which was another mistake, because I got someone who talked English well enough, just didn't seem to understand it. After I explain the situation on the wrong item they sent, and that everything is riveted inside the box, and I sure as heck not going to frill them out and void the chance of returning the thing should it be dead, know that the guy asked me? (Have you thought of opening the box and reading the instructions?) That just hit the nerve and heck, that should have had me yelling right then and there. Instead, I asked them if I can put them on hold a moment and Ill go open it. I put them on hold, put my phone down, and started playing splatter with my kids on their Wii. It wasn't till an hour went by that I decided to make lunch for my kids and go into the kitchen to see my phone on the table, and realize its still on hold. Its over an hour now since I did this and figure "Oh wow, he had to have hung up by now" so I take my phone off hold and surprisingly, the rep is still on the phone!!!!!!!! He asked me if I got the instructions, which heck after an hour, and still there, Ill give him the chance. So remind him, I cant access anything, the metal box is riveted closed with all contents inside, you want me to drill out the rivets? Obviously he tells me not to, or I cant send it back which is what I really wanted to do. Then he asks me if I plugged in the USB cable that came with it. This caught me a little off guard. USB cable? There one inside this unit? What type of power supply did they send me? SOooooooo I ask the rep what does a USB cable have to do with a power supply box riveted closed? He then tells me hes trying to help me with my laptop. My jaw drops, so I know this is pointless and have a lot to do other then getting pissed off again and wasting my time playing on the Wii. I hang up and start getting to work making lunch, then work on getting my tent ready so I can move the plants and take the old tent down and put up the new. About an hour and a half goes by. My son comes up to me and asks me why the metal box in the kitchen is nailed shut. Being sarcastic, I tell him why don't you go ask the rep on the phone. Before I can actually tell him I'm joking, he already gets my phone and next thing I know he is talking to someone. I'm thinking, how did he know who to call? He asks me what model laptop I'm having issues with. I'm like no way!!! The rep from Amazon can't be still on my phone, not all this time!!!!! So I take the phone, and sure enough, it is the same rep. I accidentally put him on hold, and he never hung up. All my life, I have always been the one put on hold for hours, and never even thought of doing that to someone else. Basically, I put amazon on hold over a total of two and a half hours. I then told the rep Ill call back and hung up, and to make sure I was disconnected, I took the battery out of the phone. Then I came here and just had to post it after telling my wife what all the weirdness was all about. Time to call them back >_<