FINALLY - a happy Monday

[LurkingInTheGrass]

So - 2019 sucked from November into late January (almost February)

to much death, not enough birth
lost a light (last week of Dec)
lost some plants (clones, no real biggie, hurt my pride more than anything)

(dead) Meizhi 450W LED

great light - worked for me and my space for just under 2 years

so, hunted down the warranty (3 years - NICE)
tried hunting down contact information for Meizhi - that was a nightmare

I ended up, contacting them through Amazon
they contacted me within 24 hours (surprised the bejeebers out of me)

they informed me of the warranty on the light

1st year, no questions asked - straight replacement
2nd year, I have to ship the failed light one direction
3rd year, I pay shipping, handling both directions

please send pictures of the light, not working

they would be in touch, with options

2 days later, new email

the r450 light is no longer manufactured
they are checking for parts, but were not hopeful, would I be interested in a 600w replacement instead (based on availability)
or - they offered to reimburse me 60% of what I originally paid (so ~$70 CDN)

I responded - that I would accept the 600W replacement

1 week later, new email

reminding me the r450 is no longer manufactured, but they are looking for parts

apoligizing becuase it is 'new year holiday' and it might take a week or more

1 week later, new email

this time, they offered me a 70% reimbursement or I could continue to wait on 450w parts or a 600w fixture

That was my January, the last email I received from them was 19 Feb (thanking me for my continued patience)



today, we get home from work, and Mrs Lurking points to a box on the step "whats that?"
I had no idea, kind of forgot about it
when I picked it up, I knew what it was







SOOOOO HAPPPPY

now WARM UP, so I can turn you on

[LurkingInTheGrass]

Soooo happy

I know, I know - blurple
believe it or not, less blurple than previous (has v2 LEDs, lol)



and of course I accidentally super cropped the poor girl during the great Dimming of 2019

so a yoyo, holding the branch in place


green and well lit thoughts to all

[SoOrbudgal]

Man I know that feeling. I also lost a light and had to purchase a new one during the worst snowstorm last winter. Mine was a Viparspector 450 lost the bloom portion now just have the veg which I use in clone tent. Yes i'm glad 2019 is over.

[D.A.A.S.69]

You came out smelling like a rose. That's great news, LITG.

[LurkingInTheGrass]

Yes, I definitely scored with an upgraded replacement

2020 is definitely looking up (as long as we dont look at anything outside of the grow room, you know, the real world)

LOL

[alltatup]

Whatta story, Lurking!! I laughed; I gasped in terror; I bit my nails, and I wept tears of joy when Mrs. Lurking asked you about the box.

[SoOrbudgal]

Ohhh the drama LOL

[Jordann]

I know that feeling man.....I deal with philzion. Again China company been around for about 10 years...I had a light lose 2 of 4 panels after 23 months of a 24 month warranty, sent them an email, they responded in a couple hours, asking for pics and receipt, emailed them the pics. They got back to me 6 hours later...and the final result....they sent me a replacement 1600watt philzion dual switch, rush or priority shipping however you want to call it, light came in within a week of the old one giving me problems, the kicker was they said keep the old one and get the use out of it you can, still veg and bloom. Just 2 of 4 panels out. I have to guess it costs too much for them to ship a broken light to China, get at their bottom line. So I 💯 recommend philzion to anyone looking for a half decent cheap light that grows quality dope.

[SoOrbudgal]

Excellent customer service sounds like for both of you