Illigal Forced Entry Continued from off topic post

[Lord-Xanthor]

I'm moving the discussion I started on the White House Warns: Fed Crackdown on Recreational Marijuana Coming post because it is too off topic or changed to off topic and a lot of weird things I have learned since. When I last stated it was a false alarm, it may not be, least in my case. I'm not sure if the one who forced entry was the thief who broke in or that the idiot who did it gave the opportunity for someone else to do so, but what I learned so far was that damage to my back door way may have been done by an off duty officer. My local PD has no record of this guy coming here, but my neighbors had talked with him and he was trying to get info of when I was home or not telling them he didn't know if I lived there which is a complete lie because he has been here many a times already. My wife and I as you know are handicapped and are in power chairs 50% of the time and neither of us drive or own vehicles and since December have been in a legal battle with the school who had stopped transportation for my children to and from school and wanted them to walk or take public transportation to their schools with is only 50% of the way, the rest would be an hour or more long walk. I refused because last year my daughter was almost pulled into a car while skating 6 feet in front of me, her friend got stabbed in the head and lived luckily by a lunatic that just decided to target them thinking no one was there to see, and then there was the robbery at a 7-11. End result my kids had missed school since December and finally got a law firm for disabled people to get partially involved which once they subpoenaed records, the school obviously panicked and is not starting transportation again. But before this happened, the officer involved in truancy, had done nothing. Never returned my calls or the attorneys, or even the Senators office, and the only time I had ever seen the guy was when he and the guy who lied and stated he was the superintendent and wasn't showed up at my home weeks ago demanding to let them take my kids to school. When I asked if they will bring them back, they had refused so I refused releasing them and they left.
Friday night I started getting calls from my neighbors an officer was looking for me telling them he didn't know where I lived and when I would be home or not which was when I did that post. He lied as I stated above, knew where I lived, and knew when I would be home or not too. What is even more disturbing is the fact my police department has no record of him even being here and was supposed to be off duty. From what I was told by neighbors, the time he was here coincides to the attempted break in through my back door. I again do not know if he was the one who got in and stole from my kids or damaged my home which allowed someone else to get in, but because my security system was fried, I have no clue who did what other than the word from my neighbors.
Lastly, my plants in my tent that have been dying, found out why as well and don't know how long this was as I had left them alone for two days. The circulating fans had been completely shut off and the heating mats were turned on and the temperature probe left outside the tray instead of in one of the plants where it was so I was getting the wrong readings and found the tent today as hot as 94 degrees Fahrenheit. From the damage, only one plant has died, and several small clones, but other than that the large ones barely took any damage.
Only thing stolen was my kids money. The missing electronics have been found so nothing else that I can see is missing. I'm replacing the security system shortly but am now worried if it was the off duty officer, what the heck to do. I'm putting up another picture of the forced entry, but not the security system that was fried, mainly because the damage also has my personal information on it and don't want that spread all over the internet.
Lastly, I'm posting another picture of the new grow tent I made UPS take back. I had originally thought this happened during shipment, but now wondering if the same person who broke in had something to do with this as well. I got the replacement yesterday and its in great condition so will be putting it up soon.

[John boy]

Sorry what's this got to do with growing

[Lord-Xanthor]

It doesn't, but was related to the topic of the new attorney general stating they were reinforcing the cannabis laws again and at the time of my original post, there were authorities over at my home which was never put on record at the time or even after and was not sure back then what it was about other than that the forced or attempted forced entry happened to be the grow room hence My response in the white house post and why I moved that part of the discussion to a separate post. Because of all the weird issues, I still don't know why it was done, but just in case felt it important to put all info or it would obviously look bad on my part to only list one side of things and not all of them. What I'm trying to point out, is even though its legal here, the authorities might actually use another excuse to stop me for legally growing. For instance, another person in Fresno county also with a clean record and with medical problems, choose to cultivate 10 plants, and not much later brought up on Trumpt up charges and lost more than just their plants. (No pun intended )

[dontknownuttin]

May I ask you to you consider calling a uber assist ride?. I turn loose my pit bull in the house ALL NIGHT cheep[ security for my disabled body!

[Lord-Xanthor]

May I ask you to you consider calling a uber assist ride?. I turn loose my pit bull in the house ALL NIGHT cheep[ security for my disabled body!

uber assist ride? We have access to paratransit but each person each way/stop is $4.25. So if I multiply that from home to first school $4.25x3 = $12.75, then to next school $4.25x2 = $8.50+$12.75 = $21.25, then back to home another $4.25 + $21.25 = $25.50 then repeating that to get them home $25.50+$25.50 = $51.00 a day. Multiply that 5 days a week = $255. Multiply that for a 4 week month = $1020. That's as much as my monthly rent and out of my price range.

[PigSquishy]

I am so sorry to hear of this happening to someone, should you need someone to discuss upgrading your security with, by all means feel free to message me... I've been raided before and had the law enforcement show up and use a battering ram for over an hour before they were finally able to gain access inside without me there, otherwise I've always laughed it would have taken at least 8-hours. When it comes to door locks, securing doors, etc... I have a reputation for my stuff being really strong and holding up to anything and everything put up against it... Some things are simple and cheap to upgrade like securing your door jam and making it stronger by some simple upgrades such as replacing your door latch striker plate with a MAX Security one that has two 4-inch screws that go inside there the door latch latches into and then another two screws to secure the top and bottom of the strike plate as well. A High Security door lock and deadbolt combination by Brinks at Walmart for front and back doors all keyed alike will get you back usually about $50-$80 depending on how fancy looking you want it, and its worth it when I've seen them hold up even when the inner guts of the locks are destroyed from trying to break down a door.

You might also look at getting yourself a "door brace" it is basically a Y and the fork at the top fits under the door handle, and the bottom rubber wedge sits on the floor as the door is tried to be forced open it secures itself against the floor. there is much high high tech versions too. A four outside camera Day/Night system by Harbor Freight would set you back about $300 with a DVR that will record 30-days non-stop high def before it has to wipe the memory and start again, so detailed at night you can watch a mouse in the yard in clarity.

Then there is the best security systems for the poor man truly the scariest and the cheapest and yes I also know this is the most effictive one of them all... You simply make a sign with a Skull & Cross Bones system on it... Above and below you say "There Is Nothing In Here ... Worth Your Life" and tape it to all the doors and widows in the corner... just have a little tiny 2" x 2" sign saying it... nothing big or fancy, don't make it attract any attention until you are there at it reading it... I will tell you what there is nothing scarier... If you post a sign beware of a dog, you know you have to deal with a dog... the guy says a 357 Magnum guards this house, you know what to expect... you see that sign... and you are left to imagine the answer for yourself... and it will always be the worst things you can dream up is on the other side of that door... then you leave the door unlocked and let the person wonder what awaits them.

[Lord-Xanthor]

PigSquishy I was considering getting 8 of these: http://www.ebay.com/itm/381834032936 . And a new alarm system. Found out how the alarm system got fried. The old phone landline phone box I rigged up as a closed circuit. which was meant to set of the alarm via relay should someone cut it thinking it was still a phone line, plugged a cord from a nearby outlet frying the system. It wasn't meant to handle 110 volts, only 6 volts. I'm going to put in some diodes and resisters on the next system should that be tried again. Whoever did this, was obviously not my neighbor who had been breaking in the past. Only found that out last year when I changed internet providers and the new router picked up my daughters stolen wifi tablet trying to connect. GPS located it in the home behind me. It also opened my eyes to what my daughter had told me months earlier, where she woke up one night and before she fell back asleep, saw a man she thought was me watching over her. This was before I put that system in and realized someone was sneaking in my home at night and dismissed it as a dream she had. Turned out they were unlocking the door by opening the side of the air conditioner flap in the window. That was the first thing I secured too, and alarmed. First time it went off, caught the guy hopping over my rear fence. I have already reinforced the door plus have a 600lb power chair against it. That door wont be forced open any time soon. Figured out my neighbor who was doing it in the past would see us leave using the wheelchair ramp in the back. Whoever did this last Friday, didn't care if anyone knew or not. Going to attempt to put up the new tent today and salvage what hasn't died.

[PigSquishy]

Well I myself got one of these in the store itself, and I am not sure which one online has "sound"... but I will tell you this, I hooked up the RCA cables from it and turned on the TV, and seriously I can watch people 2-3 blocks away from my house, I can clearly hear the wheels of a car crunching gravel under its tires from 1/2 a block away, and if you get within its audio range if you try to whisper I will hear you more clearly than the person standing next to you. I was so impressed by a single camera I bought the 4-camera's with the DVR to record it all 24/7 and seriously I watched a mouse at the back of the property picking up and turning over leaves one night looking for food... I couldn't believe it. The clarity, the range, and the sound on the single one which has sound... overall I couldn't complain about the quality and price, not sure what you will get with another brand, but I know what I get with Bunker Hill Security.

Seeing and hearing is one thing, it only helps later when trying to determine who did what... now on the other hand you should consider some up close things for protection should you ever need it... the short of it is you can really put together a non-lethal very effective series of things should you need them. I like the hand pump pressure sprayer filled with pure Ammonia, with hot peppers soaked and strained into the spray for it. The short of it is is this, once you get sprayed, your eyes burn like fire and makes it very hard to see 3-feet in front of you, every breath you take has you begging for mercy and as you try to get away you think twice about coming back. I have powdered peppers mixed in a plastic bag for if I would need to grab and blow it into someone's face... Hey it may not be a taser, etc... but in all the years I've lived in some really bad places in the cities I live in, my various non-lethal security systems and things have always done plenty to get the point across for others not to try it ever again once someone experienced it the first time.

Around my windows I planted "Burning Bush" it gets an oil on your clothing that burns 100x hotter than any of that Icy Hot stuff for muscles, and should the person be dumb enough to wash the clothing with others, well it spreads to everything, everywhere... I think it takes 4-5 washes back to back to get rid of it. Well I have tons of layers of protection for me and mine, I know people say it is silly and nobody needs such levels of protection... but at the end of the day I've been in situations where my door was tried to be broken down both civilians for over an hour at one point and law enforcement with a battering ram in another when I wasn't even home again taking well over an hour, and in every case I've found myself in... my doors held up for over 1-hour of repeated batterings with them trying to gain entry unsuccessfully, my widows will completely visible and unobstructed from visible views, nobody wanted to go near them to try to gain access, not that they could have had they got to that point. Even now local law enforcement refers to my place as Fort Knox, because it is seriously so secure and best of all it doesn't look like it would and it didn't cost me that much to ensure I worked with the landscape and building to make it stronger. You can go on YouTube and see how taking out the little tiny screws in your door's striker plate and replacing them with 3-4 inch screws can make a difference with someone just using their foot to kick in your door, a thief can spend 5-mins on YouTube and pick all your cheap $10 locks, and using a piece of thin metal or plastic to shim the other half, including padlocks. Thieves look for easy targets and target rich environments, and if you don't give them a reason to look elsewhere... they are going tell their friends either way and so control what you want others hearing about your place and its security. YouTube is a great place to learn how to do all the DIY security for FREE and is worth it in the end...

I am just saying if someone got inside my house I would actually freak out... if they got inside my house when my family was sleeping... I don't think I would be able to sleep at night until I knew I had the problem resolved and them protected. There is even classes for kids on "What to do if you are ever abducted" where they are taught things like tearing off a small button to stuff in the ignition of a car so the person can't put the key in to drive away with them, and seriously I'd look up the term "human trafficking" because people of all ages are taken all the time for that purpose even in the USA. Perhaps it may seem to much, but I have personally met to many people who have looked back and wished they had taken security more seriously sooner before the unthinkable happened; like those who don't put a battery in the smoke alarm. To each their own, but at least I will sleep better knowing I at least tried to warn you...

[PigSquishy]

This is going to sound terrible on my part, but seriously how much more fun is it than to give a peeper free wide open access to your windows and let them crouch down in the bushes to hide... it doesn't take effect right away and when it does, it's a slight irritant, after 30-60+ minutes the word "Unbearable" doesn't even hold a candle flame to what it is like to have on you and showering makes it run to everywhere the water run on your body, including the bottoms of your feet. After I encountered I had it and what it was, OMG... I thought why kill off such a great bush, I can move that, the poison ivy, the poison oak, and all the other lovely plants I could move up near the house for any peepers that might in later to come stop by to check out what is going inside my place. To sum it up, it is truly an unforgettable beautiful arrangement of nastiness I've got going on all around in places someone might look at and see as the "perfect hiding spots" outside of the camera angels. How little do they realize I made blind camera spots just for this very reason in those locations...

One of the bushes for example has these very tiny thorns and seriously these are sharper than a rose thorn, and unlike other thorny things... these thorns will work their way through heavy cow hide gloves and jersey gloves underneath that before you have trimmed on them for an hour! When you plan to trim them, you plan to buy a few packs of gloves and a couple pair of tweezers and a few boxes of bandaids, they are seriously that bad ass. But what I really love is how I landscaped it all together so you don't just get the burning bush, you get the thorns, you get the horrible smell of geraniums to keep the mosquitoes out of the dense bushes and plants, I mean layer upon layer of honest to goodness nastiness... People don't sneak into my bushes and sneak out... they sneak in and they come busting out of their on a full fledge run after a bit of time and I've heard word has gotten around, although I can't imagine why...

I spent a lot of time around all kinds of people, war veterans from different wars, I listened to thieves, burglars, etc... took some classes on stuff relating to locks and security, and started to see a real problem with things like neighborhood kids harassing old people in their homes late a night, some peepers in windows, etc... Well to put it nicely, my grandma had a real special gift of being able to grow anything when it came to plants, and she handled her issues of pranksters in the best way she knew how to deal with them, give them plenty of reasons to never again want to choose her windows to hide under or her yard to cause mischief in. Word spread really fast about her yard, she even grew cat nip for awhile and the cats even learned enough lessons in her yard they left it alone! Thus I know what I know works, yes it is a little bit of an investment in time and caring for some other plants... but when you see someone pop up out of your bush and run away screaming... PRICELESS!

[Lord-Xanthor]

I discovered what else got stolen from the break in. My cultivators license and log book that shows what each plant is. I only just realized when I found out I had a breed of plant that looked female and ended up with 9 males so went to update the information, and discovered it missing from the folder on the side. Even though I was only growing 27 plants, I can grow up to 99 which is overkill in my opinion, not to mention don't have the space liol. Anyway, the two are gone but luckily for me I remember what the plant numbers go to so making a text file this time around until I buy another book.

[PigSquishy]

This comes directly from the description of the camera you provided the link for:

Features:
3. 6pcs IR LEDs, up to 6-meter IR distance

Note "UP TO 6-Meters IR Distance" how far is 6-Metes? 19.685-Feet... So it is point blank telling you at best it can see 20-feet in the dark ahead of itself... With mine I am seriously looking 2-3 entire city blocks down to see if anyone is even walking towards me, I can hear rocks under car tired 1/2 a block away and I have the clarity to watch even a mouse flipping over leaves looking for food in the IR night vision. In the end it boils down at the end of the day in my eyes, as do you want some grainy imagine of the person like you see on those cheap surveillance systems on those crime shows of "Can you identify this person shown here in this grainy video?" or do you want a picture clarity you can run through facial recognition software to pinpoint the person? In the end though maybe 20-feet of night vision is all you need inside your house, and a moving security camera won't attract someone's attention at that close of range to get them to hunt down the rest of your security system to take it along with everything else next time. No matter what I sincerely do hope this all works out for you. Cheers.

[Lord-Xanthor]

I got one better one from amazon,https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1 then 10 more similar from two different vendors at fraction the cost.http://www.ebay.com/itm/182346766623...%3AMEBIDX%3AIT I was attempting to set up the fist one just a few minutes ago, and I am going to be making a lot of brownies the next few days because of it. I don't thing I will ever be able to get that image that is forever burned into my brain. I thought I was accessing my own camera when in fact it picked up one of my old (VERY OLD) neighbors and lets just say I really really want to forget that has ever happened =(

[PigSquishy]

Well that will teach you an important lesson why I don't run Wifi camera's inside of my house... or outside my house for that matter... Though I am so very glad it was your eyes and not mine that got that image, they say every person you dream of at night you have seen at some point in your life even in passing... which as the article I was reading on that brought up the point of where then does the images of things in nightmares come from, and now I am going to be able to return with that answer, thanks to you...

[Lord-Xanthor]

Amazon is on a bad run. I bought 2 more cameras, stationery ones that are hidden type, a UPS and had also bought a 12v 18 node power supply box and two 500 foot rolls of cable which is actually much easier and neater then trying to find outlets for 13 camera power supplies, and the ones that are 5v, I got step down transformers. The box they sent me which I got yesterday, was 4 node so their picking it up tomorrow. They resend me another that said 18 node in my order, but says 16 node in what they sent me and I was going to just accept what they sent me. 2 less wont kill me, as I'm already using 13, which leaves room for 3 more. That was until I opened the box to start setting things up. One, the spot where the lock goes, there is no lock. Theres a punch there where its supposed to go, but no lock. Figure its inside. I notice 3 screws on each side, I guess someone thought to make it harder for someone to break in? I don't know about you, but if I came across a camera box out in the open, I wouldn't bother to get inside, I would just cut the bloody cable. This box isn't meant to deter a thief, its bloody meant to deter the installer, I am almost willing to put money on it. The 9 screws aren't 9 screws at all. Took me 30 seconds to figure that out, mostly due to my poor eye sight. I went to remove one screw that isn't a screw and after getting no resistance, was starting to panic thinking I'm stripping it. Turns out, they bloody annoying things are punch rivets. I haven't seen these things since junior high metal shop. I call amazon because I was too pissed to type at the time which was another mistake, because I got someone who talked English well enough, just didn't seem to understand it. After I explain the situation on the wrong item they sent, and that everything is riveted inside the box, and I sure as heck not going to frill them out and void the chance of returning the thing should it be dead, know that the guy asked me? (Have you thought of opening the box and reading the instructions?) That just hit the nerve and heck, that should have had me yelling right then and there. Instead, I asked them if I can put them on hold a moment and Ill go open it. I put them on hold, put my phone down, and started playing splatter with my kids on their Wii. It wasn't till an hour went by that I decided to make lunch for my kids and go into the kitchen to see my phone on the table, and realize its still on hold. Its over an hour now since I did this and figure "Oh wow, he had to have hung up by now" so I take my phone off hold and surprisingly, the rep is still on the phone!!!!!!!! He asked me if I got the instructions, which heck after an hour, and still there, Ill give him the chance. So remind him, I cant access anything, the metal box is riveted closed with all contents inside, you want me to drill out the rivets? Obviously he tells me not to, or I cant send it back which is what I really wanted to do. Then he asks me if I plugged in the USB cable that came with it. This caught me a little off guard. USB cable? There one inside this unit? What type of power supply did they send me? SOooooooo I ask the rep what does a USB cable have to do with a power supply box riveted closed? He then tells me hes trying to help me with my laptop. My jaw drops, so I know this is pointless and have a lot to do other then getting pissed off again and wasting my time playing on the Wii. I hang up and start getting to work making lunch, then work on getting my tent ready so I can move the plants and take the old tent down and put up the new. About an hour and a half goes by. My son comes up to me and asks me why the metal box in the kitchen is nailed shut. Being sarcastic, I tell him why don't you go ask the rep on the phone. Before I can actually tell him I'm joking, he already gets my phone and next thing I know he is talking to someone. I'm thinking, how did he know who to call? He asks me what model laptop I'm having issues with. I'm like no way!!! The rep from Amazon can't be still on my phone, not all this time!!!!! So I take the phone, and sure enough, it is the same rep. I accidentally put him on hold, and he never hung up. All my life, I have always been the one put on hold for hours, and never even thought of doing that to someone else. Basically, I put amazon on hold over a total of two and a half hours. I then told the rep Ill call back and hung up, and to make sure I was disconnected, I took the battery out of the phone. Then I came here and just had to post it after telling my wife what all the weirdness was all about. Time to call them back >_<

[dontknownuttin]

[PigSquishy]

Hey Thank You, I am going to share that with several people who might be able to benefit from this.

[Lord-Xanthor]

I'm looking in it as well. I have some services that require a days notice, unless medical. This is good to know.

[Lord-Xanthor]

I by accident discovered not only who broke into my home, I found out the other houses they hit as well. My own phone after reset wasn't synched with the security server so went to re-add it to the system and got a message I was at my limit for my subscription. Being that the limit is 20 devices and my family combined is only using 12, it was time to clear out old unused ones which was when I discovered a bunch of features on the administration menu that I haven't had to access in over a year. It showed me where my phone, Tablet, and PC has been each day and what caught my eye as I was about to delete my daughters old phone was that there was data showing it being used and where its been! That phone has been deactivated but never wiped and because its rooted, the application I have installed cant be wiped or even viewed unless you know what to look for so factory resetting it, it will reinstall right after if someone tries. Anyway, when I saw this, it made me think, so I looked up the data for March 3rd and 4th and BINGO, not only did it trace the route the thief took through my home, it also showed my neighbors houses as well who were hit the same day and day after. I went to check the box I put all old phones in, and the box is missing. The fact I am able to see a complete route taken in my home, and that the box is gone, shows me the thief broke in at another time and so far, they been using my daughters old phone for 2 months now and I have the new sim info to boot! Looks like I'm taking a trip to the DA's office tomorrow. If I were to go to my local PD first, I most likely will lose my temper with them when they spout the "Its a civil matter garbage" Not to mention the fact the idiots there might try saying its me since the phones registered to me. The DA though is my bosses boss so most likely will get much better results.

[PigSquishy]

Sadly this just proves my point all the more why I take my security so serious, because as I pointed out to you before they will return to easy pickings, and clearly they did and what is even worse in my eyes they have done it TWICE NOW that you are aware of... Who's to say they aren't doing it on a weekly basis, and then your daughter waking up to see someone standing above her... well at least in how I handle security nobody gets inside and they certainly wouldn't be coming back a 2nd time for more of what I'd happily have in store for them. Perhaps it is time to rethink how seriously you should be taking this matter.

[alltatup]

Xanthor, who could have seen you putting money under your kids' pillows? Who could have seen into your house and known you put the money there?

[Lord-Xanthor]

Who ever said someone saw me putting money there. They broke in while I was sleeping in my bedroom and rest of the family out. The route that's shown I'm not posting, I do not want people knowing where I live lol. The route taken shows several rooms being accessed then back to the rear building which is the same one my daughters tablet once showed up on last year. Most likely since my kids have a bunk bed, they checked and found money, so checked the other as well. Once they realized someone was still home, they left. The only thing that doesn't jive, is the alarm getting disabled. None of the route shows them ever coming close to the box. The only thing I can think of, is either two people broke in or the one person who broke in had someone with them. The one thing I do know, is someone came to my neighbors house asking when I would be home. and my PD has no record of any officer being here. Which reminds me, I don't know how accurate the route is, but from what I can see, it doesn't even come close to my back door that had the lock pried out. The route starts from the front door, and exits from their as well. Another guess, whoever tried prying the door open was seen by my rear neighbor who definitely broke in, there is no doubt about that. They see someone trying to get in and failing, so when they leave they try for themselves.
On a side note, with everything going on, I haven't been able to spend as much time on my plants as I need to now, so most likely going to give a bunch of them away soon. I still have not had the time to get the new tent up. Being sick and still working, and caring for my kids, leaves me with next to no energy. So for now I only been able to water and trim the plants every 3 days leaving them in veg state . My kids offered to help with them but even though the plants aren't in a state to produce buds, anyone under 21 is not allowed near them regardless. Their all about 4 and a half feet tall now.

[alltatup]

I asked because I have no idea how someone would know to look under pillows for money!!! It seemed very strange and beyond coincidence to me.

[PigSquishy]

I do seriously want to THANK YOU from the depths of my heart, I've spent so much time, money, and energy in setting up and securing the entire property from unauthorized access and if it is to be alerted to the presence of someone so I could take immediate action, and always prevent their getting inside the buildings. Since you've started this post, there has been a string of stolen cars and people getting broken into around me, which I was only even made aware of recently as nobody has come near here. It was so hard not to want to jump up and say "this is what makes it so worth all of this time, money, and energy, because they never took anything from here"... but honestly it has been your heart breaking story of these horrible events happening to you that I can now really stand back and count my own blessings because I can't fathom the things you are now facing and going through right now, especially with Amazon.

When it comes to dealing with Amazon or any company on the phone, if you get a Rep who just doesn't connect with you, HANG UP... call back, who care's what the hold time is, and I am 100% serious! What I look for is that Rep who really understands your situation, who you can explain it to and you feel like they understand you from the customer's position and would be upset themselves to be standing in your shoes, and that is why they came to work today, to help fix issues like this with people like you... Companies will bend over backwards for you, I've gotten money returned to me, plus free return shipping, extra free coupons and so much more... But it always starts with finding that right Customer Rep that you can connect with, sometimes I will call 5-8 times in a row back to back, if you can't clearly hear me and connect with me "I'm sorry, something just came up I am going to have to call you back" and I hang up. I am never anything other than 100% nice, friendly and looking to make that person on the other end of the phone my best friend, because everything that is going to happen to you is going to be based off how much they like you and understand your problem. Week after week I am constantly getting free food and free stuff all kinds of places, because of this very reasoning, it is truly a skill set worth putting the extra effort into because it will really help you get more out of your experiences with companies as a customer. Some places will even get to a point they give you a direct phone number to them to save you time with future orders or issues.

Just remember the person on the other end of the phone like you found at Amazon is going to get paid to sit there 8-12 hours, whether they understand you, care about what you the customer is saying, or whether you are yelling at them or they just sitting there on hold... they still get paid the same amount of money no matter what. So if you are just a nobody customer and they are there for the paycheck, you are never going to get anywhere with them, why waste your time and breath trying? Find that person who is compassionate about you the customer and wants to go home and tell their family how they made your life better today because you spoke to them. Once I discovered this trade secret to the mail order trade life is so much better for me in having to deal with all kinds of customer service, including on finding the "right employee" to go ask for help at stores too. You will see if you do it, that this will really make your life better and a lot easier to get things resolved.